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EFF Work Readiness Profile
Table 1. Skill standards and other documents reviewed, grouped by industry sector
| Industry Sector |
Skill Standards/Other Documents Reviewed |
| Business and Administrative Services |
The Illinois Occupational Skill Standards and Credentialing Council (IOSSCC)
Administrative Support Cluster |
O*NET Online
Executive Secretaries and Administrative Assistants
Secretaries (except Legal, Medical, and Executive)
Office Clerks (General)
File Clerks |
| Finance and Insurance |
The Illinois Occupational Skill Standards and Credentialing Council (IOSSCC)
Banking Cluster
Proof Operator
Teller
Customer Service Representative
Personal Banker
Loan Officer |
O*NET Online
Tellers, Credit Checkers, and Credit Authorizers
New Accounts Clerks |
| Health and Human Services |
The Illinois Occupational Skill Standards and Credentialing Council (IOSSCC)
Nursing Cluster
Certified Nurse Assistant
Licensed Practical Nurse
Registered Nurse
Occupational Therapy Cluster
Occupational Therapy Assistant
Occupational Therapy Aid
Surgical Technologist |
Washington State Board of Community and Technical Colleges
Skill Standards for Allied Dental Professions
Dental Hygienist Cluster
Registered Dental Hygienist
Dental Hygienist
Dental Hygiene Clinician
Dental Hygiene Program Administrator
Dental Hygiene Educator
Dental Hygiene Researcher
Public Health Dental Hygienist
Dental Product Sales Representative
Skill Standards for Chiropractic Technicians |
Hawaii Health Skills and Knowledge Standards Committee
Health Care Skills Standards |
National Health Care Skill Standards Project (NHCSSP)
Core and Cluster Skills |
Oklahoma Department of Career and Technology Education
Veterinary Assistant Skill Standards List
Health Science Technology Core II Skill Standards List |
| Manufacturing, Installation, and Repair |
The Manufacturing Skills Standard Council (MSSC)
Health, Safety, and Environmental Assurance
Logistics, Inventory, and Control
Maintenance, Installation, and repair
Manufacturing Production Process Development
Production
Quality Assurance |
The National Institute for Metalworking Skills, Inc. (NIMS)
Machining level 1
Metalforming level 1 |
| Restaurants, Lodging, Hospitality and Tourism, and Amusement and Recreation |
The Sales and Service Voluntary Partnership (S&SVP)
Customer Service and Sales |
The Illinois Occupational Skill Standards and Credentialing Council (IOSSCC)
Foodservice Cluster |
Kentucky Skill Standards, Assessment, and Certification System
Hospitality Services Skill Standards Task Force
Kentucky Hospitality Services Skill Standards |
| Retail trade, Wholesale Trade, Real Estate, and Personal Services |
The Sales and Service Voluntary Partnership (S&SVP)
Customer Service and Sales |
O*NET Online
Order Fillers, Wholesale and Retail Sails
Retail Salespersons |
| Telecommunications, Computers, Arts and Entertainment, and Information |
The National Workforce Center for Emerging Technologies (NWCET) - Washington State
Skill Standards for Information Technology
Entry Level Technical Support |
| Certiport IC3 Certification |
| Utilities, Environmental, and Waste Management |
The Manufacturing Skills Standard Council (MSSC)Health, Safety, and Environmental Assurance |
| Other documents: Sources of information on general work requirements |
The Illinois Occupational Skill Standards and Credentialing Council (IOSSCC)
General Workplace Skills |
| Employability Skills 2000+, The Conference Board of Canada |
| The Secretary's Commission on Achieving Necessary Skills (SCANS) |
| Pennsylvania Workforce Improvement Network (PA WIN) |
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